Privacy Policy — FluencyWave
Last updated: November 16, 2025
This Privacy Policy describes how FluencyWave ("we," "our," or "us") collects, uses, and protects your information when you use our language learning app and related services. By using FluencyWave, you agree to this policy.
1. Information We Collect
2. How We Use Your Information
We use your information to:
- Provide and improve our language learning services and features.
- Track your learning progress and provide performance insights.
- Communicate with you about updates, new features, or technical issues.
- Ensure security and prevent misuse of our platform.
- Analyze app usage to improve our educational content and methodology.
3. How We Protect Your Data
We use industry-standard security measures including encryption, secure servers, and access controls to protect your data from unauthorized access, alteration, or disclosure. Your learning data and uploaded content are stored securely on protected servers. However, no online service can be 100% secure, and you use the app at your own risk.
4. Sharing Your Information
We do not sell or rent your personal data or learning information. We may share information only with:
- Service providers who help us operate the app, such as cloud hosting providers, analytics services, and payment processors.
- Legal authorities if required by law or to protect our rights and the safety of our users.
Your learning progress and uploaded content remain private and are never shared with third parties for marketing purposes.
5. Your Rights
You have the right to:
- Access and review your account data and learning progress.
- Update or correct your personal information at any time.
- Request a copy of your data in a portable format.
- You can delete your account and all associated data directly from your account settings.
- Opt out of promotional communications while continuing to use the app.
6. Cookies and Tracking
We use cookies and similar technologies to enhance functionality, remember your preferences, maintain your login session, and analyze usage patterns. This helps us improve your learning experience and app performance. You can control cookies through your browser settings, but disabling them may affect certain features.
7. Children"s Privacy
FluencyWave may be used by learners of all ages. If you are under 18, please ensure you have parental or guardian consent before using our app. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided us with personal information without consent, please contact us immediately.
8. Data Retention
We retain your account data and learning progress for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal information and learning data within 30 days, except where retention is required by law. Anonymized usage data may be retained for analytical purposes.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available in the app and on our website, with the "Last updated" date at the top. Continued use of FluencyWave after updates means you accept the new terms. For significant changes, we will notify you via email or app notification.
11. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: Support
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